Amber Porter

It’s important to understand that when forgetting or canceling appointments without giving enough notice, businesses lose the opportunity to fill that appointment time, and other clients waiting for appointments miss out on receiving services. For the benefit and respect of all clients and professionals, booking appointments through Gloss Genius are subject to the following terms:  Cancellation, Modification, and Rescheduling Guests are required to cancel, modify, or reschedule their services at least 24 hours before the appointment to avoid a penalty. Guests who cancel, modify, or reschedule within 24 hours of an appointment will be charged 50% of the full-service price booked. Guests who cancel, modify, or reschedule their services within 2 hours of an appointment will be charged 100% of the full-service price booked. Appointments that are booked within the 24-hour period are still subject to this policy. As a courtesy, appointment confirmation messages are sent in advance of the appointment. Late Arrivals Guests who are more than 15 minutes late, do not show, or do not call, will be charged 100% of the full-service price booked. If a guest is 15+ minutes late to an appointment, we reserve the right to shorten the appointment; however, guests will be charged 100% of the full-service price booked. Payments Cash, zelle, credit and debit cards along with Apple Pay are all accepted methods of payment Allergies We cannot guarantee products used in our services are nut-free or have not been cross-contaminated with nut products.